FAQ

What is SchoolMessenger? SchoolMessenger is a site that includes your phone numbers and email addresses that you provided to TC.  It is found on the TC website under the Parents tab or through the Parent Portal. If you create an account and log in, then you can manage what messages you receive and you can listen to and or read messages that have been sent.  It is important to keep your contact information current with the school.

What is the Parent Portal/PowerSchool? It is a site and app that the school uses to keep track of grades, absences, test scores, classes, etc.  In order to access, bring your driver license or other identification to the school and you will be given an access code.  Access can be found on the TC website under the Parents tab or through the PowerSchool app for your phone. This is VERY IMPORTANT! Any issues with the Parent Portal/PowerSchool can be directed to Mrs. Mendez at donna.mendez@bcsemail.org.

How do I get email updates from the Parent Portal/PowerSchool? In the Parent Portal/PowerSchool under E-mail Notifications, you can select daily, weekly, or monthly updates that include a report of your child's grades and attendance history, among other things.

Where can I find School Supply Lists? These are listed on the TC website under the Parents tab or Click here: School Supply Lists.  It is also likely that individual teachers will provide additional lists at Orientation.

Where can I find a School Year Calendar?  CLICK HERE for the Student/Parent Calendar from the Buncombe County Schools website Home Page, at the Bottom, under District, School Calendars.  

Is there Summer Reading? Some classes do require Summer Reading.  The assignments can be found on the website under the Academics Tab.

What is the PTSO and how do I find information about it? The PTSO is TC’s Parent-Teacher-Student Organization, whose goal is to support the TC community in many different ways.  There is tons of information on the TC website under the Parents tab under PTSO.

How do I make sure the school has my correct email and phone number? Create an account and log into SchoolMessenger, which can be found on TC website under the Parents tab.

How do I know the Bell Schedule?  The Bell Schedule can be found on TC website under the Our School tab.  

How can I stay in touch about counseling events regarding colleges, the ACT and SAT, and other information? On the TC website under the Academics tab, go to Counseling and click on the Counseling Website . Under Counseling News and Events there is a calendar with lots of information There find your child's graduation year and sign up for Listserv and to get text reminders.

Should I sign up for Facebook?  Yes!! There is tons of TC information posted on Facebook.  Make sure to follow and/or like the Buncombe County Schools, TC Roberson High School, TC Roberson RAMS Club, TC Counseling and the TC Roberson PTSO pages as well as any other school pages relevant to you.  

How do I know about upcoming Special Events at the school? On the TC website homepage at the bottom it says What’s New.  There are graphics for upcoming events and be sure to click on the See More Stories button as it has even more information on important events.

What if I miss Mr. Allison’s message?  On the TC website home page on the left side is a series of buttons under Quick Links.  Click on Announcements and then School Messenger Announcements. There you can listen to all of Mr. Allison’s All Calls.

Can I link my Ingles Card to the school?  Yes! Go to Ingles Website HERE and search for “Roberson”.  Click on the School ID number and fill in the form. All proceeds go to support the TC Roberson Band.

How can I email my child’s teacher? There is a directory of all the teachers on the TC website under the Staff tab.  Some teachers have also provided extra information that is helpful while taking their classes.

Where can I find information about Attendance including Make-Up Schedules, the Attendance Policy, and Waivers?  This information is provided on the TC website under the Parents tab, on the Attendance Make-up page.

Where can I find the Tardy policy? On the TC Website home page under the Our School Tab, then Student Policies.

Where can I find the Dress Code Policy? On the TC Website home page under the Our School Tab, then Student Policies.

Where can I find information about Driver’s Ed?  On the TC website under the Parents tab.

Where can I find information about School Meals? On the TC website home page under Quick Links on the left hand side, there is a Meals & More button.

When/what is Student Orientation? Orientation is usually held on the Friday before school starts, and provides an opportunity to get the students’ schedules, meet their teachers, and receive contact information or additional supply requests from the teachers.  Parents can also sign up for the PTSO and Rams Club and check bus schedules, among other things. This is a drop-in event with no set agenda.

When/what is Open House? Open House is held later in the Fall and gives parents a chance to meet the students’ teachers, see what each class is working on, and receive an update on future topics of study.  It usually lasts about an hour and runs with the students’ schedules. Parents can also sign up for the PTSO and Rams Club.

Where can I learn about Athletic Policies, Find Required Athletic Forms, or Directions to Away Games?  Most answers to Athletic questions can be found on the TC Website under the Athletics tab.

How do I find out information about tryouts for Sports Teams? If you know the name of the sport’s coach, you can email them directly for information.  If not, contact the TC Athletic Director, Kevin Keen at kevin.keen@bcsemail.org.

How does my student make up work missed when out of school? Students can sign up for a PowerSchool account through the app, which allows them to email each teacher directly.  Parents can also email teachers and request that missed assignments be gathered to be picked up in the main office. It is easiest to coordinate missed work directly with each teacher.

What happens if my child has an appointment or needs to leave during school hours? If the absence is planned, the parent can send a note in with the student stating the time of departure from school and the reason for leaving.  This note needs to be given to the main office FIRST THING in the morning, and the student will then be given a slip to give to the appropriate teacher.  At the appointed time, the student comes to the main office and checks out. The parent does not need to come into the school if a note was turned in. Upon return, the student must have a note from the provider stating that the student was there, and this note must be delivered to the main office when the student checks back in.  If the student needs to leave and does not have a parent note, then the parent must come to the front office to check the student out in person.

What is the schedule for sporting events? Most event schedules are listed in the calendar of events on the left side of the TC website home page.  The Rams Club also publishes a paper schedule of sporting events and those are available at Orientation. Schedules are prone to change due to weather, so follow the TC social media sites for changes.

What is the RAMS club? This is a parent organization that supports Athletics at TC.  Each year they sell season passes to all events that are sold at Orientation and at sporting events.  For more information go to their section on the TC Website under the Athletics Tab.