Helpful Resources


If you have not received a stimulus check because you did not file taxes in 2018, 2019 o 2020, you can go to and enter some basic info (name, social security #, address) for a $1,200 individual payment You must do this by October 15.  For more information:


NC Coronavirus relief act 3.0

On September 4, Governor Roy Cooper signed into law the Coronavirus Relief Act 3.0, which was passed by the North Carolina General Assembly. The law includes the Extra Credit Grant program to be administered by the North Carolina Department of Revenue.

According to the law, the purpose of the program is to “use funds from the Coronavirus Relief Fund to help families with qualifying children in North Carolina by providing economic support to assist with virtual schooling and child-care costs during the COVID-19 pandemic.”

The grant amount is $335.00 total for each eligible individual, even if the individual has two or more qualifying children.

If you filed taxes in 2019 and have at least one child age 16 or younger, you do not need to do anything to get the grant. 

If you did not file taxes in 2019 because you didn’t make enough money to require that you file taxes, you may apply for a grant using the link below.

Click here to apply by October 15th 2020:



FALL - P-EPT cards   

Pandemic Electronic Benefit Transfer cards (extra money on EBT cards for COVID relief)  are going to be issued based on new criteria. At this time, BCS families will not be eligible for these benefits.  Please call 1-866 -719-0141 if you have questions. 







If you are in danger of being evicted from your home, you may be able to get help through the CDC Federal Moratorium on evictions.  Pisgah Legal Services has pulled together  information and have created a FAQ which can be found here: in English and in Spanish at


You must fill out a form (linked below) to be considered for eviction relief and meet certain criteria!


Here are some quick bullet points about the Eviction Moratorium:

  • This moratorium only applies to tenants for non-payment of rent.

  • The moratorium does not apply to anyone who is being evicted for damage to property or criminal activity.

  • Rent will still need to be paid in full eventually- unless arrangements have been made with the landlord.

  • We still advise tenants to pay what they can, make arrangements with their landlord or work out a payment plan so they are not hit with the total back-rent at the end of the year.

  • This is not a “blanket moratorium”. If a tenant is being threatened with eviction, they will need to fill out and submit a “Declaration” marking the reason they cannot pay their rent and submit to the landlord or court. We have a version of this Declaration on our FAQ page at

  • This Declaration has to be submitted to the court or landlord in English only. We have a Spanish version of the Declaration so Spanish speakers can read it and know what it is, but they should not sign and submit the Spanish version. They will need to sign and submit the English version. We have included a PDF of the English version for Spanish speakers to download and fill out found at

For more information regarding the eviction moratorium, you can view this video on facebook:

FAQs on unemployment, returning to work, FMLA and so on.


The Spanish language FAQs can be found  at:


Urgent Notice About Assistance in Paying Rent: 

Pisgah Legal Services’ clients may have access to funds made available by the City of Asheville or Buncombe County to keep families from being evicted. Contact Pisgah Legal Services if you need this financial assistance.These rental assistance funds are available without regard to immigration status.

 828-253-0406 = Pisgah Legal

WNC residents can call to apply for free legal assistance about legal problems related to meeting their basic needs. Lawyers will provide free advice about issues related to housing, bills or debt, unemployment benefits, health insurance, personal safety, stimulus checks, and other matters affecting the health, well-being and financial security of households in our region. Attorneys will also be available to take calls from small business owners and nonprofit leaders facing challenges due to COVID-19.

THE NC COVID 24/7 HOTLINE IS 866-462-3821 Use this link for the latest information regarding BCS procedures during this time:

General Assistance

To remotely request assistance with needs, you can go to this link:

You will be asked for basic information about you and the need you are trying to fill.  A community navigator will contact you to help link you to the resources you need.

You can also call 211 to ask for information about available services in your area.

Mental Health:

National Suicide Prevention Hotline: 1-800-273-8255

Online Suicide Prevention Chatline:

To report concerns about someone who is suicidal on social media:

If you child receives School Based Therapy and you have questions:

Call ACCESS Family Services if your child sees Rachel, Ashley, Jen or Fabian: (828)670-7727

Call Blue Ridge Treks if your child sees Erin or Jon: (828)707-5751

Other Health:

If you do not already have a primary care provider for your child, there are a few Community Health Centers in the area.  These providers accept Medicaid and provide services on a sliding fee scale to people without insurance:

Appalachian Mountain Health Centers: (828)202-5200 (serves Asheville, but not Arden)

Western North Carolina Community Health Center: (828)285-0622

Blue Ridge Community Health Center, Arden: (828)692-4289

You must be an established patient with each of these centers in order to use their services.  For emergencies, go to your local urgent care facility or to Mission Hospital Emergency Room.

IF YOU SUSPECT YOU OR YOUR CHILD HAS COVID -19, do NOT go to ANY health care provider before calling ahead.  The COVID-!9 HOTLINE# is 866-462-3821


There are multiple sites across Buncombe County where students can receive meals while the schools are closed.  The distribution center for the TC Roberson district is at Estes Elementary School. You can find a full listing of meal and emergency food distribution stations here: Yellow Buses are also coming to Wellington Estates, Rock Hill, Whispering Pines and Pine Valley to distribute meals. If you are unable to get to a food distribution location, please contact me at

Here are some other food resources in the TCR area:

Trinity of Fairview Food Pantry:  OPEN Tuesdays from 9-11:45 a.m. until further notice.

646 Concord Rd, Fletcher, NC 28732 (828)628-1188

Calvary Episcopal Church Food Pantry: OPEN Saturdays from 8-11:00 a.m. until further notice.

2840 Hendersonville Road,Fletcher, NC 28732 (828)684.6266

White Duck Taco Shop is offering one free regular priced taco for school-age children per day. This offer will be available Monday thru Friday for lunch or dinner starting March 16th. 

16 Miami Circle, Arden, NC, 28704 (828)676-1859

Also available at other Asheville locations

Baked Pie Company will offer every child a FREE bagged lunch Tuesday-Saturday from 10 a.m.-8 p.m..  Bown bags will include a PB&J sandwich on wheat bread, an apple, white milk, and a Baked cookie. Jelly only sandwiches can be requested for students with peanut allergies.  Parents can come in and request as many bags as they need.

4 Long Shoals Rd. Suite A, Arden, NC 28704 (828)333-4366

Also available at Woodfin location

Biscuit Head - One free biscuit per school aged child each day schools are closed.

1994 Hendersonville Rd. (828)585-2055

Also available at other Asheville locations


Charter/Spectrum will make its services available for free for 60 days to households with K-12 and/or college students who don’t already have internet through the company.  Installation fees will be waived for new student households.

To enroll in the program, call: 1-844-488-8395.